Subject: New Reply Received - order number: 9522752048
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Jan 2022 16:18:41 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  order number: 9522752048  Ticket comment <div dir="auto">This is the item that was not received and has to be refunded. </div>
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<div>On Sun, 16 Jan 2022, 16:18 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3741426</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">huma sayed : </div>
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<div dir="ltr"><div dir="ltr">Hi Suresh,<br>
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<div><font color="#333333">Thank you for contacting us,</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333" dir="ltr">We apologize for the inconvenience caused.</font></div>
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<div><font color="#333333" dir="ltr">We request you to share the exact name of the wrong item so that we can create a return request on your behalf and do needful .</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
<div><font color="#333333"><br></font></div>
<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043297228723'>Screenshot_20220116-201746_Splash.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3741426