Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 12 Jan 2022 19:41:59 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">My order no.1001881423 this item reverse your driver tookthe item and Yu receive it already how can I take my replace I can't found in option payment can you please help</div>
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<div>On Tue, Jan 11, 2022, 11:04 PM Renilda Entica &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Yes I received allready my order what I mean is my refund for my previous return I not yet received I suppose to ask you to dedact but it's too late because I don't how .now tell me how I can purchase item which is the cost of my return item 6kd how</div>
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<div dir="ltr">On Tue, Jan 11, 2022, 10:59 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Renilda,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however,We are contacting you regarding your order with id: 8122916799 &amp; 8122972817, we have received the update from our concerned team that your order has been collected from you on <span style="white-space:pre-wrap" dir="ltr"> </span>1/11/22 &amp; <span style="white-space:pre-wrap" dir="ltr">​</span>1/11/22 </div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3744144