Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 10:37:56 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dear CenterPoint,
Please be informed that the below return for the order has been collected on Wednesday 22 December 2021 and till now the refund is not processed.Please advise about the below return.
Regards,Ahmed Fouad
    On Tuesday, December 21, 2021, 02:48:30 PM GMT+4, Centrepoint <[email-masked]> wrote:  

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We’ve received your return request.

Hi Ahmed Fouad, thank you for getting in touch with us. Here’s how your return 1001860243 for order 9519770726 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Pocket Detail Jeans with Button Closure  |
| Color: Blue |
|  Size: 34  |
| Quantity: 1 |

  |  AED 24  |

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|  Total | AED 24  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3666975