Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 10:46:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.    Ticket comment <div dir="auto">REMINDER!!!!!</div>
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<div>On Tue, Jan 4, 2022, 21:00 Urooj Iftikhar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear team,</div>
<div dir="auto">Kindly advise status???</div>
<div dir="auto">Thank you.<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Mon, Jan 3, 2022, 21:15 Urooj Iftikhar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear team, <div dir="auto"><br></div>
<div dir="auto">Your courier has not yet collected the items from me.</div>
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<div dir="auto">They told me on December 29 that their car broke down and someone else would collect the items from me the next day but no one has contacted me until now. </div>
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<div dir="auto">Hence, kindly send someone to collect the items from me and process my refund.</div>
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<div dir="auto">Many thanks.</div>
<div dir="auto">Urooj Iftikhar </div>
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<div dir="ltr" class="gmail_attr">On Mon, Jan 3, 2022, 21:11 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Hi Urooj,</font></font></font></font><br>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font color="#333333" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We apologize for the inconvenience caused.</font></font></font></div>
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<font color="#333333" dir="ltr"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font><br>
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<div><font color="#333333" dir="ltr"><font style="vertical-align:inherit"><font dir="ltr" style="vertical-align:inherit">We request you to share the return receipt of the item that you have returned to the courier partner or return tracking id under which items are returned so that we can check and investigate .</font></font><br dir="ltr"></font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3712192