Subject: Ticket Assigned - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 06:04:22 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund Dear Max team,,

I'm waiting for my refund , mentioned in your text messages that will be
refund in 5 to 7 days on 7 December but today 17 Dec and still nothing has
been refund.

Screen shot has attached for your reference

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3620903