Subject: Ticket Assigned - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 09:36:21 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request. Hi,
I have small concern here. Would it be possible for your collection representative to conduct the quality  inspection when they collect the items for return? I know it might sound a little silly but what if some damage happens during transit ( after i have returned the goods)?
Thanks,
Malini

Sent from my Galaxy

-------- Original message --------
From: Max Fashion <[email-masked]>
Date: 12/5/21 12:11 AM (GMT+04:00)
To: Malini Govil <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/om/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_OM_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_OM_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_OM_en>
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We’ve received your return request.

Hi Malini Govil, thank you for getting in touch with us. Here’s how your return 1001760191 for order 1616042743 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/C21APFB03GREYDARK-C21APFB03-MXWN21061921_02-2100.jpg]
MAX
Injected Print Slim Fit Panelled Jog Pants with Drawstring
Color: Grey
Size: S
Quantity: 1
OMR 3.9
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/B21AFEJ10GREYDARK-B21AFEJ10-MXSS21010521_01-2100.jpg]
MAX
Slim Fit Solid Jog Pants with Zippered Pockets and Drawstring Closure
Color: Grey
Size: S
Quantity: 1
OMR 3.9
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/A21KBTST01GREYLIGHT-A21KBTST01-MXSPR21141020_01-2100.jpg]
MAX
Textured Sweatshirt with Crew Neck and Long Sleeves
Color: Grey
Size: S
Quantity: 1
OMR 2.5

Total   OMR 10.3
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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