Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Dec 2021 08:56:14 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re:   Ticket comment <div>hi i checked with my bank i didnot recive any refund i want copy of tranfser or the refund copy<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Dec 2021, at 11:48 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shouq,</div>
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<div style="margin: 0in 0in 0.0001pt">​<br>
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<div style="margin: 0in 0in 0.0001pt" dir="ltr">Thank
you for your patience.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt">We
apologise for the inconvenience caused.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt" dir="ltr">The
refund amount of KWD 55.20 for order ID 8114121430, has been processed from our
side to your original mode of payment on 12/10/2021.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt">**
Noting that your card issuer requires 7-14 additional business days to process
the refund as per the bank norms.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt" dir="ltr">We request you to please raise a dispute to your bank if it is not reflecting in your account.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt">Feel
free to get in touch with us for further assistance.</div>
<div style="margin: 0in 0in 0.0001pt"> </div>
<div style="margin: 0in 0in 0.0001pt">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3492463