Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Dec 2021 18:02:45 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">Pls arrange for pick up</div>
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<div>On Fri, 17 Dec 2021 at 4:52 PM anand chanchal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">How long need to wait for pick up?</div>
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<div dir="ltr" class="gmail_attr">On Tue, 14 Dec 2021 at 9:53 PM anand chanchal &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi, awaiting for the pick up</div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Dec 2021 at 3:35 PM anand chanchal &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div><div dir="auto">Thanks for your response. Look forward to hearing from you on all the 5 items details shared with refund asap. Also, pls note that the return pick up of two items is still pending, pls arrange for the needful:</div></div></div>
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<span style="background-color:rgba(253,239,193,0.5);color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;word-spacing:1px">1. return</span><span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255)"></span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">1001741440</span><span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255)"> for order </span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">9513985060</span><br>
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<div dir="auto"><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)"><br></span></div>
<div dir="auto">2. <span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255)">return </span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">1001722942</span><span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;word-spacing:1px;background-color:rgb(255,255,255)"> for order </span><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">9514235911</span>
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<div dir="auto"><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)"><br></span></div>
<div dir="auto"><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">Regards </span></div>
<div dir="auto"><span style="font-size:1rem;font-family:Helvetica,Arial,sans-serif;word-spacing:1px;color:rgb(0,185,229)">Anand</span></div>
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<div dir="ltr" class="gmail_attr">On Fri, 10 Dec 2021 at 9:36 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Anand,<br><br>Thank you for getting in touch with us.<br><br>Please accept our sincere apologies for the late response.<br><br>We have forwarded this issue to our team and we are checking with our team that where the refund is stuck. Please allow us some more time to resolve this issue for you.<br><br>Please be assured, we will do our best to process your refund as soon as possible.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3486969