Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Dec 2021 14:23:24 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.   Ticket comment <div>Well nobody called me on 20 Dec. And and didnt cancel the request.. all this you making it up and record on my list phone shown that </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, December 22, 2021 7:22 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3361748] - Re: استلمنا طلبك للإرجاع.
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<div dir="ltr">Hi Fatemah,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">However, as we can see the return request was created again on Dec 13, 2021 as per your complaint and as per the update that we can see from tracking the return request has been cancelled by you on Dec 20, 2021 when the courier partner contacted
 you.</div>
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<div dir="ltr">​You can track the return here: <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP1213210005723&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" rel="noreferrer">
https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=RP1213210005723&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar</a>
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<div dir="ltr">​If you have not cancelled this return request then we request you to confirm if this is your correct contact number - +96565519979. Also, do share with us an alternate contact number if it is not or a suitable time to contact you. Please also
 share the full address to arrange the return again.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3361748