Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Dec 2021 10:38:23 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi 
I have already followed your return procedure and out in a return request and it’s almost a week now that I haven’t received any call to collect the item back.  
Kindly look into the matter and do the needful please.
RegardsMaria Barreto 

Sent from Yahoo Mail for iPhone

On Tuesday, November 30, 2021, 11:53 AM, Max Fashion <[email-masked]> wrote:

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We’ve received your return request.

Hi Maria Barreto, thank you for getting in touch with us. Here’s how your return 1001721551 for order 9516218866 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Minnie Mouse Textured Sweater with High Neck and Long Sleeves  |
| Color: Red |
|  Size: XXL  |
| Quantity: 1 |

  |  AED 45.5  |

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|  Total | AED 45.5  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3550452