Subject: Ticket Assigned - Money refund
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Dec 2021 02:56:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Money refund Hello, i made an order a while ago from your online store , and i used my
credit card to pay and at the same time the order was cancelled by your
store so i had to make a new order with the same amount and pay it again
with my visa.
Long story short i paid money for 2 orders however i only received one as i
though the first one was cancelled but it wasn’t. I contacted your customer
service a couple of times and they told me to send you an email with proof
that the order that was cancelled was debited from my credit card so i will
attach an image with the message. Waiting for reply.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3640749