Subject: New Reply Received - No free delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Dec 2021 12:57:12 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  No free delivery  Ticket comment <div>Thank you for your email.</div>
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<div>Unfortunately while placing the order it was showing free delivery for above 13( I don’t have any proof ).</div>
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<div>Thank you<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 20 Dec 2021, at 2:40 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>Hi Mohammed,</div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
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<br style="box-sizing: border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">We sincerely apologize for any inconvenience caused to you.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Please note  that Delivery is free on orders of KWD 18 and above. If your total order value is less than KWD 18, you will be charged KWD 2 for delivery, There will also be an additional service charge of KWD 1 on all Cash on Delivery orders.<br>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">We thank you for your understanding and cooperation. </div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word" dir="ltr">Feel free to get in touch with us for further assistance.</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Your Friends,</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3623173