Subject: New Reply Received - We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 09:15:34 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  We’ve received your return request.  Ticket comment <div dir="auto">
<div dir="auto">Hello,</div>
<div dir="auto"><br></div>
<div dir="auto">Please note below refund is still not credited to my account. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly advise. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Saima </div>
<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Dec 11, 2021, 21:42 saima rasheed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hello<div dir="auto"><br></div>
<div dir="auto">Thank you for following up.</div>
<div dir="auto">Below item is now collected for return </div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Saima </div>
<div dir="auto"><br></div>
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<div dir="ltr" class="gmail_attr">On Sat, Dec 11, 2021, 20:19 Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3537775</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3537775<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Divyanshu Sharma : </div>
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<div dir="ltr">Hi Saima,</div>
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<div><span>Thank you for reaching out to us.</span></div>
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<div><span dir="ltr">We request you to please provide us with the full contact number and address (house number - street name - neighborhood - city - District name) in order to be updated to the courier for return collection.</span></div>
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<div><span dir="ltr">Looking forward to hear from you soon.</span></div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3537775