Subject: Ticket Assigned - Re: We’ve received your return request.return 1001591595 for order 9512612708
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 08:21:20 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.return 1001591595 for order 9512612708 Reminder for return confirmation

7 days after the returns of the items, no updates from splash, please speed
up the return process and refund, very slow
Kiran

On Tuesday, November 23, 2021, Kiran Deavis <[email-masked]> wrote:

> Dear splash
> Below return items picked by Emirates courier on 19th but after 3 days
> there is no updates on the retun when contacted collection agent he told me
> that it's returned to splash and they will update you
> Kindly speed up the return and refund as soon as possible
> Below is return items details
>
> Hi Kiran Davis, thank you for getting in touch with us. Here’s how your
> return 1001591595 for order 9512612708 will work.Our delivery partner will
> pick up your return in around 2-5 business days.
>
> 162153955 Slim Fit Textured Linen Shirt with
> Short Sleeves and Spread Collar
> Color: Beige
> Size: L
> 161978424 Printed Shirt with Long Sleeves and
> Flap Pockets
> Color: Blue
> Size: XL
> 162153939 Slim Fit Textured Linen Shirt with
> Mandarin Collar and Long Sleeves
> Color: White
> Size: M
> 162295392 Lee Cooper Solid Shirt with Long
> Sleeves and Chest Pocket
> Color: Beige
> Size: L
> 162153916 Slim Fit Textured Linen Shirt with
> Long Sleeves and Spread Collar
> Color: Beige
> Size: XL
>
>
>
> On Tuesday, November 16, 2021, Splash Fashions <[email-masked]>
> wrote:
>
>> Here’s what you need to do next.
>> 
>> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Download our apps now
>> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
>> android icon]
>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> iPhone
>> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Android
>> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> 
>> Women
>> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Men
>> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Offers
>> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> Clearance
>> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>
>> We’ve received your return request.
>>
>> Hi Kiran Davis, thank you for getting in touch with us. Here’s how your
>> return 1001591595 for order 9512612708 will work.Our delivery partner
>> will pick up your return in around 2-5 business days.
>> *Order Details *
>>
>> Item
>>
>> Description
>>
>> Total Price
>> *SPLASH*
>> Slim Fit Textured Linen Shirt with Short Sleeves and Spread Collar
>> Color: Beige
>> Size: L
>> Quantity: 1 AED 19.5
>> *SPLASH*
>> Slim Fit Textured Linen Shirt with Long Sleeves and Spread Collar
>> Color: Beige
>> Size: XL
>> Quantity: 1 AED 19.5
>> *SPLASH*
>> Slim Fit Textured Linen Shirt with Mandarin Collar and Long Sleeves
>> Color: White
>> Size: M
>> Quantity: 1 AED 19.5
>> *SPLASH*
>> Lee Cooper Solid Shirt with Long Sleeves and Chest Pocket
>> Color: Beige
>> Size: L
>> Quantity: 1 AED 19.5
>> *SPLASH*
>> Printed Shirt with Long Sleeves and Flap Pockets
>> Color: Blue
>> Size: XL
>> Quantity: 1 AED 23.4
>>
>> Total *AED 101.4*
>> 1. Box up your return
>>
>> Please include the invoice, price tags and any warranty information.
>> 2. Hand over your return
>>
>> Our delivery partner will pick it up from your doorstep.
>> 3. Receive your refund
>>
>> This will be issued after we receive your products in our warehouse and
>> conduct a quality check.
>> Here's how your refund works:
>>
>>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>>    your My Credit balance under your account.
>>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>>    days to process.
>>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve
>>    spent will also be credited to your My Credit balance.
>>
>> 
>> Need help? Get in touch
>>
>>  <[email-masked]?Body=Contacted>
>>
>> *Write us an email now*, we'll get back to you as fast as we can.
>>  <https://www.facebook.com/SplashFashions>
>>
>> *Connect with us* on your favourite social network.
>>  <https://twitter.com/SplashFashions>
>>
>> Reach out in 140 characters! We are *@SplashFashions*.
>>
>> *Call us on 800-SPLASH (800-775274).*
>> 7 days a week, 24 hours a day
>> 
>> © 2021 Retail World Limited
>> Privacy Policy
>> <https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>> | Terms & Conditions
>> <https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3463476