Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 07:58:41 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi</div>
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<div>Thanks for the support on the returns for 2 orders - I have received the refund . Both returns were for Splash . </div>
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<div>But the return for Max for order - <h1 id="account-section-heading" class="smallerTitle" style='box-sizing:border-box;font-size:18px;margin:0px;font-family:ProximaNova,"Helvetica Neue",Helvetica,Arial,sans-serif;font-weight:400;line-height:1.1;color:rgb(31,33,35)'>8114124839 is still pending </h1>
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<div>The items were picked up along with the other 2 returns - Appreciate your urgent action to close this matter </div>
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<div>Regards </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, December 18, 2021, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr"><font style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;vertical-align:inherit'><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">Hi Smitha,</font></font></font></font></div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (KWD 25.35+12.8) on (15/12/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3523669