Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Dec 2021 04:22:07 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Guys, it is literally has taken way longer than expected. Kindly give me a possible solution.<div dir="auto"><br></div>
<div dir="auto">Thank you </div>
<div dir="auto">Muhammad Ahmad </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Dec 10, 2021, 12:07 AM Muhammad Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Thank you for your response,<div dir="auto"><br></div>
<div dir="auto">I am not new customer on splash, this just happened first time that something is missing. I don't know how to explain further because this is it. </div>
<div dir="auto"><br></div>
<div dir="auto">Regards, </div>
<div dir="auto">Muhammad Ahmad </div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Dec 10, 2021, 12:04 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Muhammad.<br><br>
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<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including (PUMA Men's Lace-Up Sneakers).</div>
<div> </div>
<div>If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div>Please feel free to contact us if you have any further questions.</div>
<div> </div>
<div>Your friends</div>
<div>Support Team.</div>
<div><br></div>
</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3577364