Subject: New Reply Received - Need to return the order
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 20:44:55 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Need to return the order   Ticket comment <div style="direction: rtl">A picture was sent attached to the email from the request and a picture from the wrong seat</div>
<br><div dir="rtl">‫أُرسلت من الـ iPhone‬</div>
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<br><blockquote>‫في ١٣‏/١٢‏/٢٠٢١ الساعة ٣:٠٢ م، كتب/كتبت ‏Homecentre ‏&lt;[email-masked]&gt;:‬<br><br>
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<div><span rel="tempredactor" style="font-size: 14px" dir="ltr">Hi Khalid,</span></div>
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<span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We look forward to hearing from you.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> The Support Team.</span></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3597658