Subject: Ticket Assigned - Conversation with saima zahid
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Dec 2021 11:46:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saima zahid saima zahid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saima zahid Bot:  Hi Saima Zahid ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by 
 card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  569608091            09:50 PM, 07th Dec                     saima zahid                    I have returned the order no 9515562837 the return receipt no is SD004335359 but I did not get my refund           09:53 PM, 07th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:54 PM, 07th D
 ec                     saima zahid                    I have returned the order no 9515562837 the return receipt no is SD004335359 but I did not get my refund           09:55 PM, 07th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:56 PM, 07th Dec                     saima zahid                    Okay thanks           09:56 PM, 07th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:59 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3561928