Subject: New Reply Received - Feedback or suggestions
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 13 Dec 2021 09:49:39 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">Thanks alot </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt; </div>
<div>Date: 13/12/2021  10:19  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3589840] - Feedback or suggestions </div>
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<div dir="ltr">Hi Bahram ,<br><br>
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<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">Thank you for contacting us.</span></div>
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<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. </span></div>
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<div><span dir="ltr" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">We take matters like these very seriously. We have now forwarded the feedback to our store to make sure that will not happen again.</span></div>
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<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">Again, please accept our sincere apologies for this.</span></div>
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<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">Your friends,</span></div>
<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3589840