Subject: Ticket Assigned - Conversation with zahara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 06:37:34 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zahara zahara                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Zahara ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9517783282 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:35 PM, 07th Dec                     zahara                    Hi           10:36 PM, 07th De
 c                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:39 PM, 07th Dec                     zahara                    Hi           10:40 PM, 07th Dec                     zahara                    So i need to the status           10:41 PM, 07th Dec                     zahara                    1st order -           10:41 PM, 07th Dec                     zahara                    9517783282           10:41 PM, 07th Dec                     zahara                    2nd order is 9517769434           10:41 PM, 07th Dec                     zahara                    83282 order shows as processing wherein i alrewdy got that order           10:42 PM, 07th Dec                     zahara                    Order 9434 shows as delivered but i did not get thwy order           10:43 PM, 07th Dec                     zahara                    Seems the order no s and shoes are been switched           10:44 PM, 07t
 h Dec                     zahara                    Now i need to know when will i get my order which is pink shoe ?           10:44 PM, 07th Dec                     zahara                    The ones which is in  69434           10:45 PM, 07th Dec                     zahara                    0           10:46 PM, 07th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           10:47 PM, 07th Dec                     zahara                    Please           10:47 PM, 07th Dec                     zahara                    I need the order asap           10:47 PM, 07th Dec                     zahara                    When can i expect an update           10:48 PM, 07th Dec                   Abdulqader                   Kindly note your order 9517783282 is ARRIVED AT PICKUP LOCATION           10:48 PM, 07th Dec                   Abdulqader                   Is there anything else may I assist you with?           10:49 PM,
  07th Dec                     zahara                    Can u let me know inth           10:50 PM, 07th Dec                     zahara                    Can u call me on my mobile please           10:50 PM, 07th Dec                     zahara                    So i can explain           10:50 PM, 07th Dec                     zahara                    83282 ordere i already received it           10:51 PM, 07th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:55 PM, 07th Dec                     zahara                    Please i need a  call tomorrow. Morning assp           10:56 PM, 07th Dec                     zahara                    0526956722           10:56 PM, 07th Dec                   Abdulqader                   Will be conct you by your email.           10:57 PM, 07th Dec       
             Abdulqader                   contact           10:57 PM, 07th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:00 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3562306