Subject: Ticket Assigned - Conversation with mahanz
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 06:36:09 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahanz mahanz                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  mahanz Bot:  Hi Mahanz ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:56 PM, 03rd Dec                   Mais                   Hi I am Mais, Thank you for contacting us, How may I help you today           08:00 PM, 03rd Dec                     mahanz                    Its been 2week now i m continously complaing about my return process but no one came to pick it ti.e           08:01 PM, 03rd Dec                     mahanz                             08:01 PM, 03rd Dec                     mahanz                    Hellooo           08:04 PM, 03rd Dec                   Mais                   Please confirm your order number           08:07 PM, 03rd Dec                     mahanz                    Ok           08:08 PM, 03rd Dec                     mahanz                    8114273892           08:08 PM, 03rd Dec                     mahanz                    Heloo           08:16 PM, 03rd Dec                   Ziena                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:17 PM, 03rd Dec                     mahanz                    Ok           08:17 PM, 03rd Dec                   Ziena                   Please confirm to us the address information (house number - neighborhood - street - city) and provide us with an active alternate contact number to serve you as it should           08:21 PM, 03rd Dec                   Ziena                   We have checked for you and the collection process has been failed twice, could you please provide us with the previous information?           08:25 PM, 03rd Dec                     mahanz                    Salwa block 7 street 4 building 421 3floor door num 7           08:26 PM, 03rd Dec                     mahanz                    55705605           08:26 PM, 03rd Dec                   Ziena                   We request you to please allow us some time so we can work on this and do the needful.           08:26 PM, 03rd Dec                     mahanz                    Plz           08:26 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3526968