Subject: Ticket Assigned - Conversation with rami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 06:36:07 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rami rami                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rami Bot:  Hi Rami ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8115834565 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096594495501            08:31 PM, 02nd Dec                   Aya                   
 Hello, I am Aya, thank you for contacting us. how may I help you today.           08:34 PM, 02nd Dec                     rami                    I made an order no.  8115834565  on 28 no.    Not received yet           08:35 PM, 02nd Dec                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:35 PM, 02nd Dec                     rami                    Nov           08:35 PM, 02nd Dec                   Aya                   please give me five minutes, i'm working on it           08:37 PM, 02nd Dec                     rami                    Ok           08:37 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3521165