Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 12 Dec 2021 06:36:04 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    My order numbr 1613797445           04:35 PM, 24th Nov                     User                    Returned on 22nd November by courier           04:36 PM, 24th Nov                     User                    Would like to know what's the procedure for refund           04:36 PM, 24th Nov                     User                    Im waiting for the refund cos I want to reorder some items           04:36 PM, 24th Nov                     User                    How long does it require           04:37 PM, 24th Nov                     User                    No update from Max after the item was returned           04:37 PM, 24th Nov                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           04:38 PM, 24th Nov                     User                    Pls read the ab
 ove msgs           04:38 PM, 24th Nov                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:38 PM, 24th Nov                     User                    Ok           04:39 PM, 24th Nov                   Aya                   Have you returned the items with Aramex  according 42724129501           04:40 PM, 24th Nov                   Aya                   ?           04:40 PM, 24th Nov                     User                    Yes           04:40 PM, 24th Nov                     User                    This is tracking they gave me           04:41 PM, 24th Nov                   Aya                   Please accept our full apologies for the inconvenience caused.  please give me a few minutes           04:41 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3448755