Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 13:27:24 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">HI Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">We tried to contact customer for the collection and customer mobile number is switched off.
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'></span></i></b></div>
<div><b><i> </i></b></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#595959"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NTY0ODk5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TEh4uuJjVDfueWEV9ysiueEmit4F9pWcN3uIVCoKqZI" alt="cid:[email-masked]"></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0070C0'>Antony Markose</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal" align="right" dir="RTL" style="margin-right:.3in;text-align:left;direction:rtl;unicode-bidi:embed">
<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#00B0F0'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#00B0F0'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></u></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>T +971-42303244</span></u></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#00B0F0">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:blue'></span></u>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Antony Markose <b>On Behalf Of </b>Epg Lmg1<br>
<b>Sent:</b> Wednesday, December 8, 2021 4:46 PM<br>
<b>To:</b> 'Max' &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;; Raj &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]<br>
<b>Subject:</b> RE: [#3432490] - Returns - 1000013478786</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Hi Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<a rel="noreferrer"></a><a rel="noreferrer"><span style="mso-bookmark:_Hlk88386391">Below collection will be done on priority</span></a><span style="mso-bookmark:_Hlk88386391">.</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'></span></i></b></div>
<div><b><i> </i></b></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#595959"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NTY0ODk5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TEh4uuJjVDfueWEV9ysiueEmit4F9pWcN3uIVCoKqZI" alt="cid:[email-masked]"></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0070C0'>Antony Markose</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal" align="right" dir="RTL" style="margin-right:.3in;text-align:left;direction:rtl;unicode-bidi:embed">
<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#00B0F0'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#00B0F0'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></u></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>T +971-42303244</span></u></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#00B0F0">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:blue'></span></u>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">
<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, December 8, 2021 3:34 PM<br>
<b>To:</b> Epg Lmg1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#3432490] - Returns</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Any update?<br>
<br>
Problem Statement: <strong><span style="font-family:-apple-system">Late collection</span></strong><br>
Order ID:9511243681<br>
Tracking ID:<strong><span style="font-family:-apple-system">1000013478786</span></strong><br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 07/11/2021 date. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
M.T</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 3 Dec at 3:09 PM
<span class="separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Any update?<br>
<br>
Problem Statement: Late collection<br>
Order ID:9511243681<br>
Tracking ID:1000013478786<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on 07/11/2021 date. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Prince</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3432490:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3432490