Subject: New Reply Received - Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 10:26:53 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: استلمنا طلبك للإرجاع.   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/alrrLxXtfopYi9pRO6JmLQ~~/AALN9wA~/RgRjkbvoPVcDc3BjQgphrmiIsGFNXQ8-Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
We will proceed with the collection at the soonest.<br>
<br>
We will do the needful to have it arranged at the earliest convenience.<br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>8/12/2021 1:19 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3486977] - Re: استلمنا طلبك للإرجاع.<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr">
<br>
<strong>Any update.</strong><br>
<br>
Problem Statement: <strong>Late return</strong><br>
Order Date : Nov 11, 2021<br>
Order ID: 6365780406<br>
Tracking ID: <strong>SD004237555</strong><br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: The return request was recreated on 23rd Nov 2021 and it is still not collected <br>
<br>
Please collect the item as soon as possible to warehouse so refund could be processed<br>
<br>
Regards,<br>
M.T</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 6 Dec at 2:44 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr"><span class="separator">Any update.</span></div>

<div dir="ltr">
<br>
<span class="separator">Problem Statement: <strong>Late return</strong><br>
Order Date : Nov 11, 2021<br>
Order ID: 6365780406<br>
Tracking ID: <strong>SD004237555</strong><br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: The return request was recreated on 23rd Nov 2021 and it is still not collected <br>
<br>
Please collect the item as soon as possible to warehouse so refund could be processed<br>
<br>
Regards,</span>
</div>

<div dir="ltr"><span class="separator">M.T</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 30 Nov at 4:36 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3486977" rel="noreferrer">#3486977</a> raised by ثامر القثامي ([email-masked]).</span></span></div>
</div>

<div dir="ltr">
<div> </div>
</div>

<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late return<br>
Order Date : Nov 11, 2021<br>
Order ID: 6365780406<br>
Tracking ID: SD004237555<br>
<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: The return request was recreated on 23rd Nov 2021 and it is still not collected <br>
<br>
Please collect the item as soon as possible to warehouse so refund could be processed<br>
<br>
Regards,<br>
Centerpoint Sopport Team</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Mon, 29 Nov at 11:55 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span></span></span>

<div style="font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px !important;display:!important;line-height:0px !important"><span class="separator"><span class="separator"><span class="separator"><img alt="" height="1" src="http://click.netsuite.com/q/p6q7pKU_LtMBRjnvExft7Q~~/AALN9wA~/RgRjhmOZPVcDc3BjQgphohkwpWG7VNNDUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" width="1"></span></span></span></div>
<span class="separator"><span class="separator"><span class="separator"> Dear team, <br>
<br>
Kindly note that no orders were found under the mentioned number: CRDSAL0355819721.<br>
Please share Shipa's reference number or the phone number registered on the order to assist you further.<br>
<br>
Best regards,<br>
  </span></span></span>

<div>
<br>
<span class="separator"><span class="separator"><span class="separator"><span class="labelnormal"><span class="labelname_sf">Dania Al-Qadi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span> </span></span></span>
</div>
<span class="separator"><span class="separator"><span class="separator">   </span></span></span>

<hr>
<span class="separator"><span class="separator"><span class="separator"> </span></span></span>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div><span class="separator"><span class="separator"><span class="separator">From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/11/2021 11:26 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3486977] - Re: استلمنا طلبك للإرجاع.<br>
  </span></span></span></div>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator"><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3486977" rel="noreferrer">#3486977</a> raised by ثامر القثامي ([email-masked]).</span></span></span></div>
</div>

<div dir="ltr">
<div><span class="separator"><span class="separator"><span class="separator"> </span></span></span></div>
</div>

<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late return<br>
Order Date : Nov 11, 2021<br>
Order ID: 6365780406<br>
Tracking ID: CRDSAL0355819721<br>
<br>
Assistance Required: Need rgent collection<br>
<br>
Issue Description: ​The return request was recreated on 23rd Nov 2021 and it still not collected </span></span></span></div>

<div dir="ltr">
<br>
<span class="separator"><span class="separator"><span class="separator">Please collect the item as soon as possible to warehouse so refund could be processed<br>
<br>
Regards,</span></span></span>
</div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Centerpoint Sopport Team</span></span></span></div>
</div>

<div class="freshdesk_quote"> </div>
</div>
</div>
<span class="separator"><span class="separator"><span class="separator"><img alt="" height="1" src="http://click.netsuite.com/q/TsJu30bfXQBzHLJyHX_s4Q~~/AALN9wA~/RgRjhmOZPlcDc3BjQgphohkwpWG7VNNDUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" width="1"> </span></span></span>
</blockquote>
</div>
<span class="separator"><span class="separator"><span class="separator"> </span> </span></span>
</blockquote>
</div>
</div>
<span class="separator"><span class="separator"> </span> </span>
</blockquote>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/WEQOeKUkSebvnNVTNFQzfw~~/AALN9wA~/RgRjkbvoPlcDc3BjQgphrmiIsGFNXQ8-Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3486977