Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 05:03:31 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Support Team<div><br></div>
<div>Thanks for your response, unfortunately till the date the amount is not credited to my account. Now it's almost 25 days . I checked with my bank also, they told me there was no transaction from the Landmark Group amount of 189 Dirhams. Usually when you make the refund it's reflected in my account within two or three days. </div>
<div>I believe there is an error from your side . please recheck and do needful.</div>
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<div>It's very terrible situation </div>
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<div>Kind Regards</div>
<div>Abubacker Sirajudin<br><div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Dec 5, 2021 at 11:26 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Abubacker ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed for returned items on order  9510850477 amount was AED189 to your Card number: 526113******2117 on  11/11/21   and the process take 4-15 days according to bank norms.</div>
<div dir="ltr">Please contact with bank directly if you didn't receive the amount .</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div><br style="box-sizing:border-box"></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<font color="#000099"><b style="background-color:rgb(255,255,204)">Siraj</b></font><div><font style="background-color:rgb(255,255,204)" color="#000099">SMATV Tech </font></div>
<div><font style="background-color:rgb(255,255,204)" color="#000099"><font>Department of The President's Affairs Abu Dhabi </font></font></div>
<div><font style="background-color:rgb(255,255,204)" color="#000099"><font><font> </font></font><font><span style='font-family:"comic sans ms",sans-serif;white-space:nowrap'>دائرة</span><span style='font-family:"comic sans ms",sans-serif;white-space:nowrap'> </span><span style='font-family:"comic sans ms",sans-serif;white-space:nowrap'>أ</span><span style='font-family:"comic sans ms",sans-serif;white-space:nowrap'>عمل</span><span style='font-family:"comic sans ms",sans-serif;white-space:nowrap'> </span><span style='font-family:"comic sans ms",sans-serif'>رئيس</span><span style='font-family:"comic sans ms",sans-serif'> </span><span style='font-family:"comic sans ms",sans-serif'>الدول</span><span style='font-family:"comic sans ms",sans-serif'>ة </span><span style='font-family:"comic sans ms",sans-serif'>ابوظبي</span></font></font></div>
<div style="text-align:left"><font style="background-color:rgb(255,255,204)" color="#000099"><span style='font-family:"comic sans ms",sans-serif'>Mob:- 0097150338837</span><span style='font-family:"comic sans ms",sans-serif'>7</span></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3441865