Subject: New Reply Received - return of Order #9507437690
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 04:59:19 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  return of Order #9507437690  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi team,</div>
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I have received email from center point mentioned that the return was cancelled as per my request which is not correct, </div>
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Is this the correct action from your side in order to solve the issue ??</div>
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<div class="ecxMsoNormal" style=""><span style="font-size:12pt">Thanks and Regards,</span></div>
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<div class="ecxMsoNormal" style=""><span style="font-size:12pt">Ahmed Trabily </span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, November 30, 2021 8:38 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3416964] - return of Order #9507437690
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<div dir="ltr">Hi Ahmed,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience
 with us next time.</div>
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<div>We are really sorry if it took longer than usual to respond to you</div>
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<div>Our team is working to resolve your issue and will get back to you as soon as possible.</div>
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<div>your friends,</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043282917788'>_Outlook.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3416964