Subject: Ticket Assigned - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 07:18:30 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your products are on the way Dear Sir/Madam,

We would like to raise our concerns about recent online order 4609692351, which was already discussed with the call center on the phone right now.

We have received again for the second time a make-up product (Rimmel Wonderswipe 2 In 1 Liner To Shadow - 1.7 ml) not sealed despite the highlighting of the issue previously and rejection of two products. It should be delivered in sealed condition since it is used on skin!
We will have to keep this time as my wife needs it urgently, but I hope this repetitive concern will be conveyed to the manager for further action.

Also, this item (Sustainable Solid Zip Through Hoodie with Long Sleeves and Pockets) was requested with Blue color, but we received the grey color instead as illustrated in the attached image.

In addition, the belt (Textured Belt with Plate Buckle Closure) having defect around the holes from the back side as shown in the attached image.

Kindly, please find the requested images attached for your reference.

Looking forward to arranging quick refund and return of the items.

Best Regards,

Ibrahim Al-Nuaimi
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Wednesday, October 27, 2021 4:19 AM
To: Ibrahim Al Nuaimi <[email-masked]>
Subject: Your products are on the way

Order number 4609692351 has been shipped.

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Your products have been shipped.
Hi Ibrahim Al Nuaimi, your order number is 4609692351<https://www.centrepointstores.com/qa/en/my-account/order/4609692351?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>.
The tracking number is FP1027210001352.<https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1027210001352&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>

Order shipping to
Ibrahim Al Nuaimi
Othman Bin Talha Street (830) , Building 19, Floor 1, Flat 31
Doha, Qatar
Mobile: +974 33707255

Payment Method:
IBRAHIM ALNUAIMI
xxxx xxxx xxxx 0027

Order Details Consignment Number: 88881001036620211027

Item

Description

Shipped Quantity

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/5009929-TYSON-SP21301020_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/162808289?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SPLASH
Sustainable Solid Zip Through Hoodie with Long Sleeves and Pockets
Color: Blue
Size: L
1
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6204016-MTSS2116-SP21301020_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/162827775?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SPLASH
Sustainable Zip Through Hoodie with Long Sleeves and Kangaroo Pocket
Color: Beige
Size: M
1
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/149341-BKWBLACK-149341-BKW-SMAW21150721_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/163733540?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SHOEMART
Skechers Women's Slip-On Walking Shoes
Color: Black
Size: 40
1
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/149221-NVYNAVY-149221-NVY-SMAW21150721_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/163733534?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SHOEMART
Skechers Women's Textured Lace-Up Running Shoes
Color: Blue
Size: 40
1
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/162489001-162489001-LS18080420_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/162489001?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
LIFESTYLE
L’Oréal ParisRevitalift Laser X3 Anti-Aging Precision Eye Cream - 15
Color: Multicolour
2
[https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/51909-TPEBROWN-51909-TPE-SMMSUM19140419_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/161503100?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SHOEMART
Skechers Men's Textured Slip On Walking Shoes
Color: Brown
Size: 42
1
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/LI275426_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/160590446?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
LIFESTYLE
HASK Argan Oil Repairing Shampoo - 355 ml
2
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/163420106_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/163420106?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
LIFESTYLE
Lancome 5-Piece Mini Gift Set for Women
1
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/LI264786_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/157159324?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
LIFESTYLE
OGX Brazilian Keratin Therapy Defrizzant Shampoo - 385 ml
1
[https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/161873536-161873526-LS18210719_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/161873536?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
LIFESTYLE
Rimmel Wonderswipe 2 In 1 Liner To Shadow - 1.7 ml
Color: 011 Don’t Be Shook
1
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/8600967-8600967-ARM-5264-SPWIN18031018_01-150.jpg] <https://www.centrepointstores.com/qa/en/p/161054381?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_QA_en>
SPLASH
Textured Belt with Plate Buckle Closure
Color: Black
Size: 32-34
1

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