Subject: New Reply Received - Damaged item!
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 16:31:39 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Damaged item!   Ticket comment <div dir="auto">Hello <div><br></div>
<div>I am attaching a screen shot of the item from the app </div>
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<br><img id="Hw1638030657172" style="max-width: 312px; height: auto" src="cid:com_android_email_extra_16380306878270" width="312" height="593">
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<div>Nordal Marble Lazy Susan </div>
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<br><br><div title="hw_signature">Sent from my Huawei phone</div>
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<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt;<br>Date: Sat, Nov 27, 2021, 7:56 AM<br>To: [email-masked]<br>Subject: Re: [#3466817] - Damaged item!<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><div>Hi Ralbader,<br><br><br><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">​​</span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Thank
you for getting in touch with us.</span>
</div></div>
<div dir="ltr"><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Please
provide us with the name of the item from the app so can assist you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">We couldn't find any time by name : Marbke and acacia wood lazy Susan</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">We
look forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">Your friends,</span></div>
<div>
<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">The </span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">S</span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">upport Team</span>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">3466817:1125156</span>

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Attachments :
1. <a href='http://helpkw.homecentre.com/helpdesk/attachments/2043281812056'>Screenshot_20211127_193013.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3466817