Subject: New Reply Received - 9506564621
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 08:22:47 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  9506564621  Ticket comment <div>Hi there, 
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<div>It’s been 2 months you have delaying my refund. Issue it immediately and have a manager call me IMMEDIATELY! Your service is appalling. Who lets their customers wait 2 months for a refund - you still haven’t even collected your faulty items. </div>
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<div>0506245522 </div>
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<div>I’m making a formal complaint. <br>
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<div dir="ltr">Regards, 
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<div>Natalie Al Hashimi </div>
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<div>On 26 Nov 2021, at 11:47 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Natalie,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br style="box-sizing: border-box">
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We have forwarded your query concerning order number 9506564621 to the concerned team and we will be in touch with you ASAP to assist you in resolving this issue.</div>
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<div>We request you to please allow us some time so that we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3328652