Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 08:50:41 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Below collection has been completed. </div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
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<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MTE4MzcwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kghQgL18FJzfr4S741Bbw-33R514mjxjQohVY4wm0MA" alt="cid:[email-masked]"></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0070C0'>Antony Markose</span></i></b></div>
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<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#00B0F0'></span></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#00B0F0'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></i></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#00B0F0'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>T +971-42303244</span></u></i></b></div>
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<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#00B0F0">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:blue'></span></u>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, November 24, 2021 8:30 AM<br>
<b>To:</b> Epg Lmg1 &lt;[email-masked]&gt;; Mehaboob Abdul Salam &lt;[email-masked]&gt;; Rajesh Pattabhi &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#3360495] - Returns</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Subject: Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement – Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9509943872</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: 1000013542273</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required – Need urgent pickup</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: the customer has initiated his return request on 11/11/21</span><span style="font-size:10.5pt;font-family:-apple-system;color:black"> AM </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">and
 till now the item/has not been </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collected.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> We request you to kindly arrange an urgent
</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collection</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> as the customer complains about the lateness in the
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Warm Regards!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">M.T</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 21 Nov at 4:47 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Subject: Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement – Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order number: 9509943872</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Tracking ID: 1000013542273</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required – Need urgent pickup</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: the customer has initiated his return request on 11/11/21</span><span style="font-size:10.5pt;font-family:-apple-system;color:black"> AM </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">and
 till now the item/has not been </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collected.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"> We request you to kindly arrange an urgent </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collection</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
 as the customer complains about the lateness in the </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">collection.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Warm Regards!</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 14 Nov at 9:32 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Subject: Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement – Late pick up</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order number: 9509943872</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: 1000013542273</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required – Need urgent pickup</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: the customer has initiated his return request on 11/11/21<span style="color:black"> AM </span>and till now the item/has not been
<span style="color:black">collected.</span> We request you to kindly arrange an urgent
<span style="color:black">collection</span> as the customer complains about the lateness in the
<span style="color:black">collection.</span> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Warm Regards!</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3360495