Subject: Ticket Assigned - Conversation with rad jabb
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 13:09:43 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rad jabb rad jabb                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rad jabb Bot:  Hi Rad Jabb ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8112612746 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96596621813            05:01 PM, 22nd Nov                     rad jabb                    Hello?           05:02 PM, 22nd Nov                   محمد                   Hi rad jabb  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:03 PM, 22nd Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:03 PM, 22nd Nov                     rad jabb                    Hello it’s been a long time since I ordered this and I haven’t received it yet if I’ll not get in a couple of days, can I please have this cancelled?           05:04 PM, 22nd Nov                   محمد                   We apologize for that delay we will escalate your issue to the concerned team to ship the order asap           05:07 PM, 22nd Nov                   محمد                   Is there anything else I can help you with?           05:07 PM, 22nd Nov                     rad jabb                    ???           05:07 PM, 22nd Nov                   محمد                   Thank you for confirmation we will cancel the order and you can make a new orderr gain           05:09 PM, 22nd Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:09 PM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3429722