Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 09:30:44 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Thankyou for your Email,<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
My concern is that on the 27th and after that we won't be home so there will be no one available to receive the recliner.<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
And honestly it would be a shame because we really want it.<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I do realise the schedule problem, but can't you make an exception just this once?<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
We would honestly really appreciate it!<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Because honestly it's an emergency case that just came up.<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
We really do like home centre and get most of our stuff from there, and are planning to get the bunk bed next month when it becomes available. So honestly we and our friends are huge fans of home centre and it would really mean so much to us if you were able
 to give us an exception just this once.<br>
<br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Thankyou so much for your cooperation <br>
<br>
</div>
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, November 22, 2021 9:03:43 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3421934] - Delivery
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ola,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">
<div>
<br style="box-sizing:border-box">
</div>
<div>We sincerely apologize for any inconvenience caused, </div>
<div>
<br style="box-sizing:border-box">
</div>
<div dir="ltr">We can understand your frustration regarding the same </div>
<div>
<br style="box-sizing:border-box">
</div>
<div dir="ltr">As we were informed by the concerned team the schedule is full for deliveries, We are unable to proceed with early delivery before  27 Nov.  </div>
<div dir="ltr">
<br>
</div>
<div>We appreciate your patience.</div>
<div>
<br style="box-sizing:border-box">
</div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3421934