Subject: Ticket Assigned - Conversation with rehman saleem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 13:28:36 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rehman saleem rehman saleem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rehman saleem Bot:  Hi Rehman Saleem ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554899368            05:06 PM, 21st Nov                   محمد                   Hi rehman saleem  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:11 PM, 21st Nov                     rehman saleem                    Hello           05:12 PM, 21st Nov                     rehman saleem                    I actually made a return request on 15th Nov 2021 but nobody came to pick it up.           05:13 PM, 21st Nov                     rehman saleem                    Return Ref 1001585628           05:14 PM, 21st Nov                     rehman saleem                    Are you there?           05:14 PM, 21st Nov                   محمد                   Can you please share your order number ?           05:15 PM, 21st Nov                     rehman saleem                    Hello?           05:18 PM, 21st Nov                     rehman saleem                    /startOver           05:21 PM, 21st Nov                     rehman saleem                    /startOver           05:21 PM, 21st Nov                     rehman saleem                    Hi           05:23 PM, 21st Nov                     rehman saleem                    Return Ref 1001585628           05:23 PM, 21st Nov                     rehman saleem                    Order No. 9512297643           05:23 PM, 21st Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:24 PM, 21st Nov                     rehman saleem                    Sure           05:24 PM, 21st Nov                   محمد                   We apologize for that delay  we   will escalate your issue to the courier to collect the item asap and you can also return it to the nearest store if you want           05:26 PM, 21st Nov                   محمد                   Is there anything else I can help you with?           05:26 PM, 21st Nov                     rehman saleem                    Please do.           05:26 PM, 21st Nov                     rehman saleem                    That's it. Tnx           05:27 PM, 21st Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3420025