Subject: Ticket Assigned - Conversation with fazal khan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 08:06:09 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fazal khan fazal khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fazal khan Bot:  Hi Fazal Khan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502789811            11:37 AM, 18th Nov                     fazal khan                    Order no 9512913389           11:38 AM, 18th Nov                     fazal khan                             11:39 AM, 18th Nov                     fazal khan                    I got this message when i ordered so inreorder the items throigh card           11:40 AM, 18th Nov                     fazal khan                    Hello           11:44 AM, 18th Nov                     fazal khan                    I want the return process of this order quick as i am yravwlling in two days           11:45 AM, 18th Nov                     fazal khan                    Hello any1           11:50 AM, 18th Nov                   محمد                   Hi fazal khan  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:51 AM, 18th Nov                     fazal khan                    Please read messages           11:52 AM, 18th Nov                     fazal khan                    I sent an attachement           11:52 AM, 18th Nov                     fazal khan                    I want rerurn process quick as soon as possible as i am travelling           11:53 AM, 18th Nov                     fazal khan                    Hello           11:53 AM, 18th Nov                     fazal khan                    Tawfik no reply?           11:54 AM, 18th Nov                     fazal khan                    Hello           11:56 AM, 18th Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:58 AM, 18th Nov                     fazal khan                    Yes please           11:59 AM, 18th Nov                   محمد                   As  we can see there is a return request on order 9512913389,for quick refund we suggest you return to the nears store           12:00 PM, 18th Nov                   محمد                   Is there anything else I can help you with?           12:00 PM, 18th Nov                     fazal khan                    Can you escalate request to quickly return           12:02 PM, 18th Nov                   محمد                   Thank you we will do the needful           12:05 PM, 18th Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3393864