Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Nov 2021 11:54:53 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:33 PM, 15th Nov                     User                    My order number is 1612519684           03:34 PM, 15th Nov                     User                    Please may I know the status           03:35 PM, 15th Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:35 PM, 15th Nov                     User                    yup sure           03:36 PM, 15th Nov                   محمد                   Your order not shipped yet  ,within  2-3 business days wit will be delivered and you can track it from here https://www.aramex.com/om/ar/track/shipment-details?q=c2hpcG1lbnRJZD05MDA5NTU1ODgmcHJvZHVjdEdyb3VwPURPTSZzaGlwbWVudFR5cGU9JnNlYXJjaE1vZGU9Jg%3d%3d-tcCbCv%2b8kw0%3d           03:37 PM, 15th Nov                   محمد                   Is there anything else I can help you with?           03:37 PM, 15th Nov                     User                    but it said it will be delivered on wednesday           03:37 PM, 15th Nov                     User                    As i am available only till thursday. I am going for a holiday after thursday           03:39 PM, 15th Nov                     User                    Please could check when the product will be shipped           03:39 PM, 15th Nov                     User                    ?           03:42 PM, 15th Nov                     User                    are you there           03:43 PM, 15th Nov                     User                    ?           03:46 PM, 15th Nov                     User                    Hi           03:49 PM, 15th Nov                   محمد                   Please note the order time frame is  3-5  business days  ,if you didn't receive it within in  this period please inform us  to do the needful           03:53 PM, 15th Nov                   محمد                   Is there anything else I can help you with?           03:53 PM, 15th Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:54 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3371924