Subject: Ticket Assigned - Conversation with vikrant
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Nov 2021 07:42:03 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vikrant vikrant                    Bot:  Hi again! Bot:  Please enter your name Customer:  vikrant Bot:  Hi Vikrant ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9511907252 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:15 AM, 15th Nov                     vikrant                    ?           11:21 AM, 15th Nov                     vikrant                    /startOver           11:27 AM, 15th Nov                     vikrant                    /startOver           11:29 AM, 15th Nov                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:30 AM, 15th Nov                     vikrant                    Sir i have not received my delivery from 6 days           11:31 AM, 15th Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:33 AM, 15th Nov                   محمد                   Kindly confirm  this your mobile number 545483398?           11:34 AM, 15th Nov                     vikrant                    Yes           11:35 AM, 15th Nov                   محمد                   As we can see  you have been contacted on  Nov 13 07:01 PM  Customer no response           11:35 AM, 15th Nov                     vikrant                    In 6 days just 1 attempt.           11:36 AM, 15th Nov                   محمد                   Kindly inform us if you didn't receive a call within  24 hours           11:36 AM, 15th Nov                   محمد                   Is there anything else I can help you with?           11:36 AM, 15th Nov                     vikrant                    Today is it out for delivery?           11:37 AM, 15th Nov                   محمد                   Within few hours the status will change to out of delivery and we will check  with courier to deliver it asap           11:38 AM, 15th Nov                   محمد                   Is there anything else I can help you with?           11:38 AM, 15th Nov                     vikrant                    Thankyou           11:38 AM, 15th Nov                     vikrant                    Have a nice day           11:38 AM, 15th Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:41 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3370108