Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Nov 2021 07:25:32 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi order number 1611577472 when it will be delivered           11:10 AM, 15th Nov                     User                    It was suppose to deliver on Thursday 11 th November           11:10 AM, 15th Nov                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           11:16 AM, 15th Nov                     User                    Ok           11:17 AM, 15th Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:17 AM, 15th Nov                   محمد                   We  apologize for that, as we can see there is a technical issue with your order 1611577472  and we will escalate it to the concern team to fix it asap           11:18 AM, 15th Nov                   محمد                   Is there anything else I can help you with?           11:18 AM, 15th Nov                     User                    What technical issue           11:19 AM, 15th Nov                   محمد                   Order not shipped yet so we will do the needful           11:20 AM, 15th Nov                   محمد                   Is there anything else I can help you with?           11:20 AM, 15th Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:25 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3370001