Subject: New Reply Received - Product information
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 12:45:10 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr">
<div dir="ltr">Hi again,</div>
<div dir="ltr">Ok. How long should I have to wait more? </div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Nov 2021, at 15:38, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Nusinbas,<br><br>Thank you for your patience.</div></div>
<div dir="ltr"><div><br></div></div>
<div dir="ltr">We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have already escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. </div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3270602