Subject: Ticket Assigned - Conversation with eslam badr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 09:21:09 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eslam badr eslam badr                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eslam badr Bot:  Hi Eslam Badr ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9510060957 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553465734            01:10 PM, 14th Nov                     eslam badr                    ?           01:14 PM, 14th Nov                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           01:15 PM, 14th Nov                   محمد                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:16 PM, 14th Nov                   محمد                   We apologise for that delay ,we will escalate your issue to the courier to collect items asap           01:17 PM, 14th Nov                   محمد                   Is there anything else I can help you with?           01:17 PM, 14th Nov                     eslam badr                    When it will be collected           01:17 PM, 14th Nov                   محمد                   Within  2-3 days           01:19 PM, 14th Nov                   محمد                   Is there anything else I can help you with?           01:19 PM, 14th Nov                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:20 PM, 14th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3364097