Subject: New Reply Received - Faulty item - order 8236029374
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Thu, 04 Nov 2021 13:10:34 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Faulty item - order 8236029374  Ticket comment <div>
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Hi </div>
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I do not want to return the item. </div>
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Can it be fixed once the item is available? </div>
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<div>Thanks &amp; Regards</div>
<div>Mustafa H. Mohimtulay</div>
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<div>From: Home Centre UAE &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, November 4, 2021 11:24:17 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2936643] - Faulty item - order 8236029374
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<div dir="ltr">Hi Mustafa,</div>
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<div dir="ltr">Thanks for getting in touch with us.<br style="">
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We are truly sorry for the inconvenience caused to you.<br style="">
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We would like to inform you that ​our warehouse team has confirmed that we do not have any new stock or the parts/item available to replace it. We are however, happy to take it back for full refund, please advise if we can go ahead with arranging the return.</div>
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<div dir="ltr">Looking forward to hear from you.</div>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style="">
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Your friends,<br style="">
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2936643