Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 15:20:07 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="WordSection1">
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<div class="MsoNormal">It is saying my package has arrived at the destination, but it hasn’t, I did not get a call or update as to the time it was going to arrive.  I’m still waiting at 5:46 pm.
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<div class="MsoNormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">
Mail</a> for Windows</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Centrepoint</a><br>
<b>Sent: </b>01 November 2021 06:48<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Nicola Yermak</a><br>
<b>Subject: </b>Case Resolved</div>

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<div style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Nicola Yermak,<br>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Centrepoint Support Team</span></div>
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<div><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>How would you rate your overall experience?</span></b></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://helpae.centrepointstores.com/support/custom_surveys/07c6c3198343aa5fb386836e036d9d4b/extremely_happy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely
 satisfied</span></a> </span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://helpae.centrepointstores.com/support/custom_surveys/07c6c3198343aa5fb386836e036d9d4b/neutral/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Neither
 satisfied nor dissatisfied</span></a> </span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="color:black"><a href="https://helpae.centrepointstores.com/support/custom_surveys/07c6c3198343aa5fb386836e036d9d4b/extremely_unhappy/new" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely
 dissatisfied</span></a> </span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3297068:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297068