Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Oct 2021 09:08:32 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">But my Credit not refund why <span style='color:rgb(36,36,40);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:18px;font-weight:700'>Your credit balance is</span><div class="gmail-box gmail-myCreditTransactions__balance__box gmail-row gmail-col-sm-6" style='box-sizing:border-box;margin:0px auto 20px 309px;min-height:1px;padding:30px 15px 22px;float:left;width:618px;border:1px solid rgb(222,222,223);border-radius:3px;color:rgb(36,36,40);overflow:inherit;max-width:620px;font-size:18px;line-height:22px;font-weight:700;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><div class="gmail-myCreditTransactions__balance__title" style="box-sizing:border-box;margin:0px 0px 8px"><span class="gmail-myCreditTransactions__balance__value" style="box-sizing:border-box;font-size:32px;float:right;font-weight:normal">SAR 0</span></div></div>
<div class="gmail-row gmail-col-sm-6 gmail-col-sm-offset-3 gmail-myCreditTransactions__list__title" style='box-sizing:border-box;margin-left:309px;min-height:1px;padding:0px 0px 15px;float:left;width:618px;font-weight:bold;border:none;color:rgb(36,36,40);font-size:16px;font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Your statement</div>
<div class="gmail-select-holder gmail-row gmail-col-sm-6 gmail-col-sm-offset-3" style="box-sizing:border-box;margin-left:309px;min-height:1px;padding-left:0px;padding-right:0px;float:left;width:618px">
 Last  1  month Last  3  months Last  6  months Last  12  months All transactions <span class="gmail-jcf-select gmail-jcf-unselectable gmail-jcf-select-form-control gmail-jcf-select-jcf-hidden" style="box-sizing:border-box;display:block;height:42px;width:618px;border:1px solid rgb(221,223,226);border-radius:2px;clear:both"><span class="gmail-jcf-select-text" style="box-sizing:border-box;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;display:block;line-height:40px;margin:0px 35px 0px 14px;color:rgb(114,129,141)"><span class="gmail-" style="box-sizing:border-box">Last  1  month</span></span><span class="gmail-jcf-select-opener" style="box-sizing:border-box;text-align:center;width:35px"></span></span>
</div>
<div id="gmail-myCreditTransactions__details" class="gmail-myCreditTransactions__details" style='box-sizing:border-box;color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px'><div class="gmail-row gmail-col-sm-6 gmail-col-sm-offset-3" style="box-sizing:border-box;margin-left:309px;min-height:1px;padding-left:0px;padding-right:0px;float:left;width:618px">
<div class="gmail-myCreditTransactions__month" style="box-sizing:border-box;border-bottom:2px solid rgb(222,222,223);font-size:14px;color:rgb(36,36,36);padding-bottom:10px;padding-top:25px">October 2021</div>
<ul class="gmail-myCreditTransactions__list" style="box-sizing:border-box;margin-top:0px;margin-bottom:0px;padding:20px 0px;border-bottom:1px solid rgb(222,222,223);line-height:22px">
<li class="gmail-myCreditTransactions__list__date gmail-items-list" style="box-sizing:border-box;font-size:14px;color:rgb(145,145,147);list-style-type:none"><span style="box-sizing:border-box">18 Oct, 2021</span></li>
<li class="gmail-myCreditTransactions__list__order gmail-items-list" style="box-sizing:border-box;color:rgb(36,36,40);font-size:16px;list-style-type:none">Order  <span style="box-sizing:border-box"><a class="gmail-myCreditTransactions__list__order__id" href="https://www.centrepointstores.com/sa/en/my-account/order/6360340565" style="box-sizing:border-box;background-color:transparent;color:rgb(31,185,227);text-decoration-line:none;outline:none" rel="noreferrer">#6360340565</a></span><span class="gmail-myCreditTransactions__list__order__amt gmail-myCreditTransactions__list__order__amt--debit" style="box-sizing:border-box;float:right;color:rgb(245,72,99)">-SAR 40</span>
</li>
</ul>
</div></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 29 Oct 2021 at 12:05, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">Hi Sanaul,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">
<div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"> </div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">You can add them again and make a new order.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><br></div>
<div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">Your Friends,</div>
<div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline">The Support Team</div>
</div>
</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><div style="box-sizing:border-box;word-break:break-word;margin:0px;padding:0px;border:0px;font:inherit;vertical-align:baseline"><br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3261645