Subject: Ticket Assigned - Issue with item purchased on 23-10-2021
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Oct 2021 03:01:32 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Issue with item purchased on 23-10-2021 Hi,
       i have bought a 5pcs dinner set for my 1-year-old baby from your
marina mall store.
when reached my apartment and opened the package it was found to be damaged
and is not in a safe condition for my baby to use.
i had contacted 800 6927 from my phone 0553489268 asking whether i can get
it replaced from dalma mall center point instead of marina mall center
point since my apartment is near dalma mall.
since i will am working at a remote site during the week i will not be able
to make the exchange until next weekend if i need to get it replaced from
the same store.

request you to facilitate the exchange in dalma mall store.

please find attached images of the damaged product for your reference.
Thanks & Regards,
*Nidhin Njattuvetty Sudhakaran*

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3260776