Subject: New Reply Received - Exchange item
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 10:08:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Exchange item   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Order from 14th of September , till 18th of October , Home center couldn't solve the issue . </div>
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Seriously , this is a very disappointing issue . </div>
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Please confirm email recipient. </div>
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Regards , </div>
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<b><span lang="EN-US" style='margin:0px; font-family:"Times New Roman",serif; color:rgb(32,31,30)'>Mahinaz Ibrahim </span></b><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<span lang="EN-US" style='margin:0px; font-family:"Times New Roman",serif; color:rgb(32,31,30)'>Arab Engineering Consultants (AEC)</span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<span lang="EN-US" style='margin:0px; font-family:"Times New Roman",serif; color:rgb(32,31,30)'>Mob.: 00965 65862760</span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)">Al-Salmyia | Building 13 | Block 7 | Mordi Abdullah Al Othman Street 61 | Kuwait</span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)">P.O. Box: 4897 | Safat 13049 Kuwait</span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)">Landline:</span></b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)"> +965 </span><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(51,51,51); background:white">25712016</span><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)"> <strong><span style="margin:0px"> 
    Fax: </span></strong>+965 25712027<strong><span style="margin:0px">     </span></strong></span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)">Email Address:</span></b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)"> </span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif; color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" style="margin:0px"><span style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:purple">[email-masked]</span></a></span><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)"> <strong><span style="margin:0px"> / </span></strong></span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif; color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer" style="margin:0px"><span style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:purple">[email-masked]</span></a></span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif"></span>
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<b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)">Website:</span></b><span lang="EN-US" style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(32,31,30)"> </span><span lang="EN-US" style="margin:0px; font-family:Calibri,sans-serif; color:black"><span style="margin:0px; font-size:10pt; font-family:Verdana,sans-serif; color:rgb(0,0,238)"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.arabconsultants.com.kw_&amp;d=DwMFAw&amp;c=cUkzcZGZt-E3UgRE832-4A&amp;r=Wfc5n-7x_Tx_MkKBYqHpo9obl7ZnXwvZQQVFffuzL5o&amp;m=vIMN5XWGtULPQ8WEg8QbVtnpHJBxKfNCCp53j09fHBw&amp;s=l7DdPl2jEX9Hv9--GKJy9vVMA8O8Z9FnF4ZJRXbrmx4&amp;e=" target="_blank" rel="noreferrer" style="margin:0px">www.arabconsultants.com.kw</a></span></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, October 15, 2021 9:40 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3104542] - Exchange item
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<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Hi
 Arch,</span><br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Thank
 you for your patience.</span><br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">We
 would like to inform you that we are working to fixed your issue on priority. </span>Once we will get any updates we will get back to you.<br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Feel
 free to reach out to us if you need any further assistance.</span><br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Your
 friends,</span><br style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">The
 Support Team</span> </div>
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