Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Oct 2021 08:02:49 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">How come resolved? I sent you the order number right? <div>
<br><br><div title="hw_signature">Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Fri, Oct 15, 2021, 10:19 AM<br>To: [email-masked]<br>Subject: Product information<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3214108</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi laarni,<br><br><br><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">​</span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Thank
you for getting in touch with us.</span>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Please
provide us with  order number  so we can further assist you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">We
look forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">Your friends,</span></div>
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<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">The </span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">S</span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">upport Team</span>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">3214108:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3214108