Subject: Ticket Assigned - Return Request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Oct 2021 07:49:46 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return Request Hi. I want to return an item that was ordered from your application and was
delivered to me last night. The item was defective, Order #9506691818.
There was no option of "Return Request"  in the Order History in My Account
as stated from your return process so I called your hotline regarding this
matter and the agent told me that the item is unreturnable and asked me to
send you an email instead as the item is defective. Please advise me on
this matter. Your immediate response is appreciated. Thank you.

Best Regards,

Marice Fernando Gapuz
+971 50 1475 722

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3214535