Subject: New Reply Received - Re: order number is 8275618691.
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 14:27:08 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: order number is 8275618691.  Ticket comment <div dir="ltr">???<div><br></div>
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<div>On Mon, Sep 27, 2021 at 12:02 AM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Mouligc,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thanks for your prompt response.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We would like to inform you that we have escalated the issue to the relevant team to resolve it on a top priority.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We really appreciate your understanding and cooperation. </div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>​<br style="box-sizing:border-box">
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<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Feel free to reach us out for any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
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<div><b style="background-color:rgb(255,255,255)"><font color="#999999"><font><i><font>C</font><font>handra</font></i></font></font></b></div>
<div><font color="#999999"><b><i>United Nation General Trad.&amp;Cont. Co.</i></b></font></div>
<div><b style="background-color:rgb(255,255,255)"><font color="#999999"><font>Post Box No: 29387, </font></font></b></div>
<div><b style="background-color:rgb(255,255,255)"><font color="#999999"><font>13154 Safat, Kuwait</font></font></b></div>

<div><b style="background-color:rgb(255,255,255)"><font color="#999999">Mobile: +965 50 890 955 ; </font></b></div>
<div><b style="background-color:rgb(255,255,255)"><font color="#999999">E Mail: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2868784