Subject: New Reply Received - Product information
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 09:38:31 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 14, 2021 1:38 PM<br>
<b>To:</b> Rayan Skafi &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3209966] - Product information</div>
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<strong><u><span style='font-family:"Calibri",sans-serif;color:red'>CAUTION</span></u></strong>:
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This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ryan,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query concerning the newsletter to the concerned team and they informed us your email id
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> doesn't exist in our database .</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please share the actual email address that you is receiving the promotional emails on.</span></div>
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We request you to please allow us some time so that we can work on this and do the needful.<br>
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We appreciate your patience.<br>
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Your Friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3209966:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3209966