Subject: New Reply Received - Returns- refund not received
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 15:31:24 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns- refund not received  Ticket comment <div class="ydpb7eebe4fyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Awaiting your kind reply……</div>
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<div>From: Khalid H. Madani &lt;[email-masked]&gt;</div>
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<b>To:</b> Max &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Monday, October 11, 2021, 02:17:40 PM GMT+3</div>
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<b>Subject:</b> Re: Returns- refund not received</div>
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        <div>The issue </div>
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<span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">The issue is Still standing </span><br>
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<div dir="ltr">Attached returns have not been refunded.</div>
<div dir="ltr">Appreciate your immediate response …</div>
<div dir="ltr">Regards </div>
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<div style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">On Monday, October 11, 2021, 12:19:23 PM GMT+3, Max &lt;[email-masked]&gt; wrote:</div>
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<div style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px"><div id="ydpb7eebe4fyiv0982202248ydp81bb1da3yiv3748470540"><div style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><div dir="ltr">Dear Customer,</div></div></div></div>
<div dir="ltr">This email concerns your Customer Service case # 3202112</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Divyanshu Sharma : </div>
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<div dir="ltr">Hi khalid,</div>
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<div dir="ltr">Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number and item details along with price. Also share the return receipt of the items returned so that we can assist you accordingly.</div>
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<br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043266511367'>20211008_205628.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3202112